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"User-centered design means working with your users all throughout the project."

- Donald A. Norman, "Guru of Workable Technology" by Newsweek

"Ferpection identified 10 priority optimisations, fully aligned with our strategy, most of which are now live on our website"

- Mathieu Parisot, Senior Digital Manager at Parrot

"Real experts of user testing. Each test result helps us make a quantum leap in tech product development with reliability, confidence and impact. A real pleasure to work with this no-stress-quick-and-efficient team. Even for complex studies (recruitment of samples with very specific and not very obvious profiles to find, or internationally) they provide. We love it."

- Lauren Sarda Dutilh, Service & Product Manager for L'Oréal

UX research ROI

+40% on client satisfaction
+30% on conversion rate
+25% on productivity
Coca Cola Samsung Airbus L'Oréal Orange Leroy Merlin LVMH
We find the correct qualitative or quantitative method for your UX research

We define

the research approach that fits your needs

We recruit users who are specifically geared towards your user testing.

We recruit

your B2B, B2C or internal users

We carry out the qualitative or quantitative research.

We carry out

user testing, user interviews, focus groups, quantitative surveys

Our UX researchers and product designers optimise your user experience.

We recommend

custom-made modifications to optimise your project